Delivery

Costs

• UK standard delivery: £3.95.
• Free UK standard delivery on orders over £50.
• UK express delivery: £6.95.

All prices on site are in GBP and include VAT where applicable. Delivery charges are shown in full at checkout before you pay.

Timings

• Orders are dispatched within 1–2 working days of being placed.
• UK standard: 2–4 working days after dispatch.
• UK express: 1–2 working days after dispatch.

Orders placed on weekends or bank holidays are processed on the next working day. During a drop or sale, dispatch can take slightly longer — we'll let you know if it does.

Tracking

You'll get an order confirmation by email as soon as you check out, then a dispatch email with tracking as soon as your parcel leaves us. If your tracking hasn't updated for more than 3 working days, email us at hello@glossydroplondon.com and we'll chase it.

International

We currently ship within the United Kingdom. International delivery isn't available yet — join the drop list and we'll announce it when it launches.

Wrong or missing parcels

Please check your delivery address carefully at checkout — we can't redirect a parcel once it's dispatched. If your order arrives damaged or incomplete, contact us within 14 days of delivery and we'll put it right.